Support

Please check our support materials to learn how to use your Sensor Dots and the Composer software.
In case you are experiencing issues, please submit a support ticket. We'll contact you as soon as possible!
General inquiries can be submitted via the contact form.

Changelog

Version 1.0.25

Make Composer more reliable in restricted network environments

Improved reliability for syncing

Version 1.0.24

Significantly improved reliability for data downloads from your Sensor Dots

Improved launch time on Windows computers running certain cloud storage solutions

An improved method for data recovery should something go wrong

Bug fixes for experiment notes

Version 1.0.8

New: Windows 7 Support

New: Windows 32-bit Support

Improved: Better reliability for wireless connectivity to Sensor Dots

Improved: Logging to help better solve customer issues

Improved: The Composer should be less prone to occasional 'freezes' on Windows

Fix: Issue where the Driver for the Dock was not installed correctly

Fix: Issue where experiment metadata (e.g. name) were not properly included in the sync folder name

Fix: Issue with incorrect number of samples in data files

Fix: Workaround for Microsoft OneDrive File-on-Demand